Ather Energy has introduced ExpressCare, which will allow customers to service their scooters in 60 minutes without compromising on the quality of service. Currently, there are 20 ExpressCare service centres across 11 cities, and the company plans to increase the number to 50 by March 2024 as part of its ongoing expansion strategy.
ExpressCare service process involves two skilled technicians working in tandem on a scooter to complete the comprehensive service in under 60 minutes—a significant reduction from standard servicing times, allowing customers to get back on the road swiftly. The ExpressCare workshops will also be equipped with a robust appointment system to avoid any customer delays by reserving the bays in advance for enhanced convenience.
Customers can avail the express service for a nominal premium ranging between Rs 125 to Rs 150. Ather says that the ExpressCare service has already garnered significant traction, with over 2000 customers availing the service in the last two months.
Covered By: Mobility India / Ather Energy
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