Sudeep Roy, Sales Director EPOS
Technological advancements have changed the way businesses function as well as the way employees work. With flexible and hybrid working becoming the norm, organisations look for tools and techniques to weave connections among all verticals. In this regard, they are recognising the significance of headsets to enhance the employees’ communication and overall productivity.
As digitalization is intertwined with businesses, better audio quality, crisp communication, and hands-free meetings have become relevant. In that case, a better-quality headset can not only help employees enhance their collaborations but also provide employers with a good ROI on headset investment. That is the reason why headsets are penetrating organisations. With a CAGR of 15.5%, the global market for unified communications and business headsets increased from $3.04 billion in 2022 to $3.51 billion in 2023, according to a study by Reportlinker. However, a question arises: how do businesses select the best one for their usage?
Selecting the best headsets
The requirements of the offices can be different based on their requirements. However, good-quality audio in the meeting rooms has become a necessity in order to build a clear understanding among the attendees. It not only facilitates enhanced collaboration and communication but also increases productivity as it reduces distractions, keeps the attendees focused, and improves the effectiveness of the meeting. According to a McKinsey & Co. report, when teams in an organisation are well connected, they experience an increase in productivity of 20–25%. As office spaces become more dynamic, the best headsets can be selected on the basis of the following parameters:
Works flexibly across situations
With work flexibility becoming the norm, a lot of employees prefer to work remotely in order to maintain a work-life balance. According to recent Gartner findings, 60% of employees expect to work remotely at least once a week. However, meetings can take place at any time, whether the individual is in the office, at home, in a café, or commuting. For organisations fostering a hybrid culture, staying connected with employees on the go is a huge requirement. Therefore, the best headsets in this situation will be those that are durable, portable (wireless), deliver outstanding noise, and are comfortable with softer ear pads so that they can be worn for longer periods.
Reduces background noises
Collaborations between employees are becoming more complex as cubicles are replaced by open offices. It is making the workplace more activity-based and noisy, and as people are more visible, the chances of distractions are surging. According to a study by Cornell University, an employee tends to experience distress when exposed to even low-level noise in open-style offices. Therefore, enterprises require headsets that will keep distractions at bay and help their employees find their oasis of calm, regardless of the activities going on around them. So, the best headsets wired & wireless in these situations would be the ones that reduce background noise, or, in other words, support active noise cancellation (ANC).
Caters to the organisational needs
Every organisation has its own ways of working, and utilising technology and gadgets is no exception. As the requirements vary, the methodology to add value to an organisation will also be different. Bluetooth headsets have a variable range depending on the class type. The range can vary from 300 feet (Class-1) to 3 feet (Class-2). This headset can connect up to eight devices, including a laptop, smartphone, tablet, or more, giving flexibility to the employees. On the other hand, DECT has a far greater range, which is 330 feet to 500 feet. DECT can aid in providing the provision of taking calls directly from the headsets and giving a complete hands-free experience. Furthermore, it can also swiftly switch between the devices, which is a requirement in fast-paced offices. Therefore, the enterprises, depending on their requirements, can select the best type of headset that caters to their needs.
All things considered
While business leaders continue to employ open office environments and a flexible work culture to encourage collaboration, employees say that workplace noise hinders their productivity and concentration. In a bid to negate this challenge, enterprises are adapting headsets to support the idea of unified communications. In order to get the best value for their investments in headsets, organisations must comprehend their requirements.
In the current market, there are a lot of good Bluetooth options that would cater to the communication needs of businesses. In a dynamic working environment where meetings are anecessary part of the workplace, having a comfortable headset that is durable, supports ANC, and is portable can be a much-needed blessing. Therefore, businesses must acknowledge its benefits and purchase the right type of headset that will not only enhance their productivity but also foster effective communication.
If you have an interesting Article / Report/case study to share, please get in touch with us at editors@roymediative.com/ roy@roymediative.com, 9811346846/9625243429.