Cellbay, the multibrand mobile retail chain deals with all prominent brands, has successfully completed 8 years. During an exclusive interaction with Mobility Magazine, Mr. Soma Nagaraju, Managing Director, Cellbay talks in detail regarding the journey of the brand and its goals ahead.
Journey
The goal of Cellbay is to stay ahead in sourcing the top-demand models and deliver them to customers at an attractive price. It strives to make the customer satisfied with service and promises to maintain it forever. With a dream to establish a brand for a one-stop solution for mobile device and service requirements, Cellbay ignited operations in December 2016 and spread them all over Telangana through strong collaborations with all leading brands in the industry.
Approach- Credibility and Candid Communication
Cellbay’s approach is distinct as it thrives on credibility. Cellbay keeps the promises of the customers and fulfils the commitments. The company has always given the best to the customers and is honest in giving consumer offers. Cellbay also maintains candid and transparent communication with all the stakeholders, including customers, employees, vendors, and brand partners.
Confidence
Confidence is belief in oneself and abilities. Trust plays a vital role in judgment and decision-making, leading to confidence. Cellbay provides the best retail chain business and has successfully won the confidence of the esteemed customers, having more than 45% of customers repeat purchases, which is a clear indication of the confidence of the customers.
Based out of Hyderabad, Cellbay has crossed 45% of customers repeat purchases, thereby reiterating the company’s goal of becoming an established leading retail group in the mobile phone business.
Future Road
Continuing further this journey, we aim to be the most trusted brand in the multi-brand mobile and electronics retail industry by providing the customer with a memorable shopping experience as their desires get fulfilled. Further, we aim to have a stringent policy to instill confidence and credibility in the market. All these years, credibility, candidness, and open communication have been the success mantra for the company, and going ahead, we aim to nurture that.
Mr. Soma Nagaraju comments on this occasion, “The team at Cellbay had a great time by spending a full, fun-filled day. The main attractions of the event were felicitating the key members for their hard work and training sessions, along with a lot of fun-filled activities and, of course, a gala dinner. We have celebrated a significant milestone, our 8th anniversary, and are thrilled to have reached this landmark, by virtue of communication, credibility and confidence and it’s all due to the unwavering support, trust, and dedication of the customers. I would like to thank my incredible team for their hard work, passion, and commitment, who have been the driving force behind the success. I am grateful for the sincere efforts and sincerely wish for many more years to go ahead and look forward to continuing this journey together.”
Covered By: Mobility India / Cellbay
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