CITIC Telecom International CPC Limited (‘CITIC Telecom CPC’) is honored to announce the winning of ‘Digital Transformation Project of the Year’ at the Asia Communication Awards (ACA) 2020 which applauds and recognizes the company for its innovative way to transform services by integrating augmented reality into business processes with DataHOUSE(TM) AR Remote Hand Service. The ACA organized by Total Telecom is one of the top telecom industry awards in this region. ACA recognized companies and individuals for outstanding achievements and innovation that contribute to the development of the telecom industry.
During the award ceremony, Harry Baldock, Editor of Total Telecom commended that DataHOUSE(TM) AR Remote Hand Service gives field engineers access to information in real time to help them perform complicated operation according to customer own internal IT procedure. The winning solution leverage Augmented Reality to dramatically transform field engineering operations, streamlining installation, maintenance and troubleshooting processes. Moving forward, CITIC Telecom CPC will continue to enhance DataHOUSE(TM) AR Remote Hand Service by expanding the range of supported vendor equipment and adding Artificial Intelligence capability for even more intelligent diagnoses.