Happi Mobiles aims to be a one-stop solution for all mobile needs in both the Telugu States of Telangana and Andhra Pradesh. During an exclusive interaction with Mobility Magazine, Mr. Santosh Kota, Executive Director, Happi Mobiles, and Mr. Krishna Pavan, CMD of Happi Mobiles, elucidated the company’s vision, mission, and anticipated growth in the near future.


Mission
The company’s mission is to make technology accessible and understandable to all through interactive in-store experiences, knowledgeable staff, and a wide range of products. Their vision extends beyond mere sales; they aim to create a benchmark with happy customers, associates, stakeholders, and employees. The stores are designed to be welcoming and convenient, allowing customers to explore products and make informed decisions at their own pace. Happi Mobiles also focuses on forging strong partnerships with top brands, ensuring customers receive high-quality products at competitive prices.

Products
Happi Mobiles is dedicated to offering products from top-tier brands, ensuring that every device meets the highest standards of performance and reliability. The company meticulously selects its product range, providing customers with access to the latest smartphones, accessories, and gadgets that set the benchmark for quality. Happi Mobiles deals with a wide range of products including TVs, laptops, mobiles, and mobile accessories.
Customer-Centric Retailer
Happi Mobiles has positioned itself as a customer-centric retailer, dedicated to catering to the diverse needs of consumers in the rapidly evolving mobile and electronics market. Through its dedication to customer satisfaction and strategic growth, Happi Mobiles continues to establish itself as a trusted name in the industry. By constantly innovating and conducting market research, Happi Mobiles keeps itself abreast of evolving trends, ensuring that customers have access to the latest technology and lifestyle products under one roof.
Corporate Social Responsibility
Apart from customer support, Happi Mobiles also believes in giving back to the community. The company maintains a database of clients along with their date of birth and blood group to assist clients in case of a need for blood. By fostering a sense of community, Happi Mobiles aims to create a positive impact and build lasting relationships with its customers.
Exceptional Customer Experience
Exceptional customer experience is the cornerstone of Happi Mobiles’ mission. The company’s friendly and knowledgeable staff are always ready to assist customers, providing personalized recommendations and support. Whether helping customers choose a smartphone or resolving any issues, Happi Mobiles is committed to delivering a hassle-free and enjoyable shopping experience. The company not only provides experiential service but also gives a chocolate as a token of gratitude to customers.
Future Road
Since its inception, Happi Mobiles has grown exponentially, establishing a strong presence across Hyderabad, Telangana and Andhra Pradesh. The company’s dedication to its vision and mission has earned a loyal customer base. Through its innovative strategies, Happi Mobiles has become synonymous with trust and excellence in the mobile retail industry, with about 85 stores in the Hyderabad and Telangana region.
Happi Mobiles plans to significantly expand its retail presence by opening 60 new stores in 2025. Additionally, the company aims to diversify its product offerings by entering the consumer durable segment, including lifestyle products like LED TVs, vacuum cleaners, and CCTV cameras.
Mr. Santosh says, “Happi Mobiles was established with the idea to create happiness for customers, associates, stakeholders, and employees. Exceptional customer experience is the cornerstone of Happi Mobiles’ mission. Not only do we acknowledge a vote of thanks to the customer by giving them a chocolate, but we have also been able to help 30,000 consumers in blood donation and Fed more than half a million needy children with strategic tie up with Akshay Patra”
Mr. Pavan adds, “In the coming years, Happi Mobiles aims to expand our retail presence by having 145 stores in Hyderabad, Telangana and Andhra Pradesh in 2025. Keeping the latest trends in mind, we also aim to diversify our product range into the consumer durable segment, including LED TVs, vacuum cleaners, and CCTV cameras.”
Covered By: Mobility India / Happi
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