Sarvottam Telecare Pvt. Ltd. is one of the leading and most premiere brands in the distribution businesses in India which has created a benchmark in the landscape of distribution business by its curative business strategy.
During an exclusive interaction with Mobility Magazine, Mr. Sanjay Jain, Sarvottam Telecare Pvt. Ltd., entails the various aspects of that the brand has adopted to position itself as the top leading distribution brands, the scope of Make in India and unfolds the future road ahead.
When did you start the operations since you are one of the oldest in distribution?
Mr. Sanjay Jain – Every business starts with an idea. When the idea or concept is summed up with determination, dedication and efforts with smart action it becomes a milestone of success. The concept of telecom distributions was seeded in 1996 and we initiated working with the top multinational Telecom Company. It was the beginning of the telecommunication sector in India. We started with ESSAR then HUTCH then Vodafone.
Over a period of time and with our profound knowledge and experience in this field we diversified distribution work including the mobile handsets.
Starting from Motorola and then Lava, Micromax and finally Vivo. We believe that the future belongs to the ever-evolving Technology especially in the hardware industry. Our performance was our main USP. The companies relied on us for the major parts of the North n Eastern part, presently we humbly state that through our experience of thick and thin in this business we stand as the commanders in the distribution business in our region.
What is the scope of “Make in India”?
Mr. Sanjay Jain -After the notion of ‘Make in India’ was suggested by our prime minister, businesses in our nation have begun setting up their very own factories, and the entire process of assembly is now carried out right here in India itself. In the past, entire mobile handsets were purchased from other nations and imported. These innovations were motivated by the ‘Make in India’ campaign. In the future, we will continue to see economic growth and increased employment opportunities thanks to this program.
How has the consumer behaviour changed?
Mr. Sanjay Jain -We have more than 20 years of expertise in the field of distribution. We have previous experience working as distributors in Delhi and Rajasthan. In addition, we have collaborated with a wide variety of brands and MNCs, such as Vodafone, Jio, and Vivo, amongst others, to supply them with distribution and C&F across all of Delhi. At this time, we are engaged in the distribution of vivo for the region of north Delhi and have been doing so for the previous five years.
What is the scope of retail distribution?
Mr. Sanjay Jain -The importance of distribution channels cannot be overstated when it comes to the success or failure of a business. Offline commerce has long been a hallmark of Indian culture. Consumers in India place a high value on hands-on experience and the trust that comes with it that comes from shopping in offline stores.
There are only a few other shopping options for India’s two-thirds rural population. As a result, constructing a brand’s distribution network relies heavily on a grasp of market dynamics. Mobile phone manufacturers are well aware that a significant portion of sales are still made through non-online channels, even as internet continues to grow in importance.
What are your future plans- geographical reach, turnover etc?
Mr. Sanjay Jain -Eventually, we hope to extend our distribution reach into the NCR market as well. Since we are the exclusive distributor of vivo and vivo is a brand which always favours their Channel partners as they follow BENFEN which means “to do the right things and do the things right”, so we are inclined to stick with vivo for telecom business. We are interested to extend our distribution services to other sectors like EVs, Pharmaceuticals etc. It’s important to point out that humans have a natural aptitude for making the most use of available resources while maintaining a pleasant frame of mind.
We are held in high regard in the telecommunications business (and elsewhere) because of our high moral standards and ethical behavior. When it comes to acknowledging our efforts, such documents as Rewards n Recognition and appraisal notes speak volumes. “We take great pride in our long history of success.”