Telecity Enterprises LLP is one of the leading Mobile Accessories Distribution in Gujarat. In an exclusive interaction with Mobility Magazine, Mr. Hitesh Bhagat, CEO, Telecity Enterprises LLP, shares insights into the company’s journey and the innovative strategies it has employed to secure its position as a premier mobile accessories’ distributor in Gujarat.
Inception and Growth
Founded a decade ago, Telecity Enterprises LLP began with a mission to address the need for reliable mobile accessories distribution in Surat, Gujarat. The company initially focused on distributing mobile devices and accessories from top brands like Realme, boAt, and Fireboltt. Recognizing the rapidly evolving digital landscape, Telecity aimed to deliver high-quality products and services to consumers across Surat and neighbouring cities. Through a commitment to quality and consistency, Telecity has built a robust network of professionals, ensuring that its customers receive top-notch service and support.
Dealer Management and Strategic Partnerships
Telecity’s foundational principles of quality, integrity, and innovation are reflected in its approach to dealer management. The company provides its dealers with strategic support, product training, and detailed knowledge-sharing sessions, enabling them to enhance their sales and customer service. In addition, Telecity organizes monthly gatherings for its dealers, strengthening personal relationships and fostering a collaborative network. This dealer-centric approach not only builds trust but also aligns dealers with Telecity’s goals, creating a mutually beneficial environment.
Overcoming Challenges
Over the years, Telecity Enterprises LLP has adeptly tackled numerous challenges, including logistics coordination and inventory management. The company has implemented advanced solutions, such as real-time, AI-driven stock level management, to optimize its operations. Additionally, it conducts regular staff training and audits to identify and address sales-related inefficiencies. By investing in these areas, Telecity has successfully navigated the complexities of distribution, maintaining a competitive edge in the market.
Core Values: Customer Satisfaction
Telecity’s customer-centric model has been a key factor in its success, allowing the company to capture a significant portion of the mobile accessories market in South Gujarat. Telecity’s commitment to customer satisfaction and quality service has made it a preferred distributor for popular brands, including Lenovo, Motorola, Google Pixel, Realme, and boAt. Currently, it leads the market in distributing Realme and boAt products throughout Surat.
Future Roadmap
Looking ahead, Telecity remains committed to bridging the digital divide and setting a benchmark in mobile accessories distribution. The company has set ambitious goals for the future, aiming to achieve a turnover of 300 crores in 2026. Telecity is also dedicated to offering industry-leading replacement policies and swift issue resolution to maintain customer trust and satisfaction.
Mr. Hitesh Bhagat states, “Telecity Enterprises LLP began with the distribution of brands like Lenovo, Motorola, and Google Pixel, and we are now the primary distributor of Realme and boAt products in Surat. Our core values encompass not only customer satisfaction but also nurturing relationships with our dealers, providing comprehensive product knowledge, and strategic market support. This dealer-first approach boosts our sales, and we consider our dealers integral to our success. We aim to reach a turnover of 300 crores in 2026.”
Through its dedication to quality, innovation, and customer-centric values, Telecity Enterprises LLP continues to lead in the distribution of mobile accessories, shaping the industry and setting new standards in Gujarat.
Covered By: Mobility India / Telecity Enterprises
If you have an interesting Article / Report/case study to share, please get in touch with us at editors@roymediative.com roy@roymediative.com, 9811346846/9625243429.
