To provide a rich customer experience to people in the region, Vodafone has introduced its 50th Global Design Store in Delhi-NCR and the first in Faridabad. Warm, customer-friendly design, vibrant colours, easy navigation and enthusiastic customer service executives will welcome customers when they walk into Vodafone’s Global Design Store in Faridabad.
Located at SCO 150, Ground Floor, Shopping Centre, Sector 21-C in Faridabad, Vodafone’s Global Design Store is in line with Vodafone’s ‘Retail of Tomorrow’ initiative to deliver unmatched retail experience to customers. As the name suggests, the Global Design Store has a standard design format globally; consequently, from London to Faridabad customers will enjoy a similar enriching experience.
With increasing use of smart-phones, mobile internet and new technologies, customer tastes are evolving speedily. The launch of this store is in sync with various development activities being undertaken in Faridabad. As local residents get increasingly inclined towards the use of smart technology, Vodafone wishes to be at the forefront in facilitating this.
Customers will be offered an array of services through specially-designated zones such as 3G Zone to discover and experience mobile internet; Vodafone Red Zone: a first-of-its-kind all-in-one post-paid service; Self Service Kiosk: a 24×7 facility for bill payment and recharge service; Vodafone Red Box: to enable customers to transfer content from an existing handset to a new age smart-phone for free; and m-pesa Zone: a unique mobile money transfer service.
Speaking on the launch of the 50th Global Design Store, Apoorva Mehrotra, Business Head – Delhi-NCR, Vodafone India said, “The third largest settlement town of the National Capital Region, Faridabad is now calling the shots with its development and is presently poised to zoom ahead with enhanced infrastructure. Vodafone wants to play an integral part in its local development as well as provide an enhanced customer experience for its subscribers in the region. The introduction of the 50th Global Design Store speaks volumes about our sustained efforts to provide a best-in-class customer experience.”
With its easy, simple design as well as welcoming and engaging staff, the Global Design Store will provide a one-stop shop experience platform for customers. This facilitates a positive relationship between the customer and the brand. Vodafone presently has 9,800 Global Design Stores all across India.
