TryitFirst, an e-commerce store based out of Hyderabad, India, announced the pilot launch of its ‘Try, Experience & Buy’ Service in Hyderabad. The company enables customers to add the products they like online, and later try the options at their doorstep. Customers, in general, like to experience products they buy. But with online shopping, beyond specifications, this experience is quite limited. Also there are concerns related to wrong products, warranty claims, elevated prices on cash on delivery, etc.
TryitFirst’s pioneering solution is probably the first of its kind in India, and is set to be a game-changer for a market that is rapidly shifting online. Up until now, electronic devices’ sales did happen online – but with chances of a poor experience. The ‘Try and Buy’ mechanism at doorstep, might be the answer to this.
Elaborating on the actual execution, Mr Sri Ganesh, Founder, TryitFirst, stated, “For a long time now, customers were forced to return products and buy again, just because of a wrong choice or some error in logistics. With TryitFirst, we are operating a hyperlocal model where customers can add some products to cart, select a trial slot for their home, and experience the product at their home. On the selected slot, our Delivery Champions arrive with working trial/dummy products at the doorstep. And with “Pay on Delivery” mode, customers have to pay only after they find the right product for them.”
The company also offers instant returns, 365 days replacement, purchase assistance, EMI options, all at customers’ doorstep. TryitFirst was founded by SriGanesh, a Bits Pilani alumnus with R&D experience in tech – and also holds multiple patents; Ram, an IIM Alumnus; and Pradeep, with years of experience at many MNCs. The company has started out with a pilot launch of this doorstep-product trial service in Hyderabad exclusively; its homeground. And it has been an instant hit amid youngsters, who reach out to the company, primarily through social media channels like Facebook & Instagram.