Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    What's Hot

    Noise teams up with Sochcast Media

    May 17, 2022

    MediaTek completes 25 years of glorious journey

    May 17, 2022

    Oppo Reno 8 series is scheduled for May 23

    May 17, 2022
    Facebook Twitter Instagram
    Trending
    • Noise teams up with Sochcast Media
    • MediaTek completes 25 years of glorious journey
    • Oppo Reno 8 series is scheduled for May 23
    • Toreto Appoints Mr Sandeep Popli as Group CEO
    • vivo Launches Y01 with Powerful, 5000mAh Battery at INR 8,999
    • Landmark is relentless in keeping quality & after-sales service
    • Greta Electric Scooters announces opening of a new manufacturing facility at Faridabad
    • Crossbeats, Orbit Infiniti, a calling watch with SUPERAMOLED display and 8 GB storage
    Facebook Twitter Instagram LinkedIn YouTube
    Mobility IndiaMobility India
    • News
    • Interview
      • Channel Focus
      • Retail Focus
    • Reviews
      • Product Featured
      • Hot Product
    • Featured
      • Top Stories
      • Event
      • Report
    • Gadgets
      • Smartphones
      • Imaging/Camera
      • Laptops
      • TV
      • Audio
      • Apps
    • E Mobility
      • EV
      • Auto
    • Gaming
    • Home Appliance
    • Make In India
    Mobility IndiaMobility India
    Home»News»Samsung Unveiled Sixth Branded Customer Service Plaza
    News

    Samsung Unveiled Sixth Branded Customer Service Plaza

    MOBILITY INDIABy MOBILITY INDIASeptember 19, 2014No Comments2 Mins Read
    Share
    Facebook Twitter LinkedIn Pinterest Email

    Samsung Electronics has strengthened its customer service network with the launch of its sixth state of the art branded Customer Service Plaza in Hyderabad. After Delhi, Mumbai, Pune, Noida and Chennai, the addition of the new center has moved the total number of Samsung’s flagship Customer Service Plazas to six. Samsung has developed one of the biggest customer service networks with 2,800 service points, reaching out to customers in different corners of India. With24x7 hours call center operations and more than 10,000 trained experts; the innovative concept aims to deliver best in class after-sales service exclusively for Samsung customers.

    Speaking about Samsung’s customer service network, Mr. B.D. Park, President& CEO, Samsung South West Asia, said: “Samsung’s biggest strength is customer-centricity and we are continuously innovating to meet the requirements of our customers. The launch of the innovative Customer Service Plazas and our strong customer service network is a testimony of our commitment to our customers. Our innovative service delivery model will enable us to deliver customer delight at each step and further drive brand loyalty.”

    Samsung has been working on its service touch points enhancement with 20 branded customer service plazas and more than 800 branded mobile service plazas across India. The services are supported by a network of nearly 50 parts warehouses and 4 world-class training academies. All centers in the service network operate on Samsung’s standard look& feel and work processes.

    The Flagship Customer Service Plaza is another step towards setting new customer service standards and offering services for the entire product range under one roof, including specialized zones for product demonstrations, customer interactions and face-to-face service for handheld devices. Face-to-face service is an interactive repair facility for personalized repair in front of the customer thereby ensuring complete transparency in terms of repair charges and parts replacement. The Service plaza offers same day repair for mobile handsets or else a standby set support if not repaired in the same day. A rigorous service tracking process is followed to track each and every call to ensure “First time fix”. These Customer Service Plazas will be operational 7 days a week from 10am to 8pm.

    Share. Facebook Twitter Pinterest LinkedIn WhatsApp Reddit Tumblr Email
    MOBILITY INDIA
    • Website

    MOBILITY INDIA Bureau: If you have an interesting article/experience/case study related to the ICT industry to share, please send us at editors@roymediative.com

    Related Posts

    Noise teams up with Sochcast Media

    May 17, 2022

    MediaTek completes 25 years of glorious journey

    May 17, 2022

    Oppo Reno 8 series is scheduled for May 23

    May 17, 2022

    Comments are closed.

    Amani ad Jan 2022
    Top Stories
    News

    Toreto Appoints Mr Sandeep Popli as Group CEO

    By MOBILITY INDIAMay 17, 20220

    Toreto India’s popular lifestyle brand of mobile & car accessories brand has appointed Mr Sandeep…

    News

    U&i ropes in Mouni Roy as brand ambassador for Smart watch and computer accessories

    By MOBILITY INDIAMay 13, 20220

    U&i India’s most progressive Gadget Accessory & Consumer Electronics brand has recently roped on Mouni…

    News

    UltraProlink TYPE C Hubs expand Ports & Possibilities

    By MOBILITY INDIAMay 9, 20220

    UltraProlink is the brand that helps consumers to ‘Do more’ with their gadgets, and offers…

    News

    Infra, clean water, and power key to chip partnership in India

    By MOBILITY INDIAMay 5, 20220

    The success of India’s semiconductor manufacturing plans depends heavily on partnerships with global companies. Vedanta’s…

    News

    GIZMORE launches GIZFIT 910 Pro BT watch Calling

    By MOBILITY INDIAApril 29, 20220

    Gizmore, India’s leading Smart Accessories and Audio brand in India, known for its fashionable product…

    About Us
    About Us

    A-23, 1st Floor Okhla Industrial Area, Phase-1, New Delhi-110020 (India)

    Telephone: 011-41602841, 011-40536384 -87

    Mob No. : 09811346846, 09625243429, 08287406709

    Regd.Off.: 38-B/56 Block, C. R. Park, New Delhi-110019.

    My Story

    Vivo to launch X70 series in India this month end

    By MOBILITY INDIASeptember 23, 20210

    KDM Believes in the Concept of Make in India and Sell to the World

    By MOBILITY INDIAOctober 9, 20200
    ISSUE

    Make In India Magazine April 2022

    April 23, 2022

    Mobility India Magazine April 2022

    April 23, 2022

    Mobility Make In India March 2022

    March 21, 2022

    Mobility Magazine March 2022

    March 21, 2022
    Facebook Twitter Instagram LinkedIn YouTube
    • Home
    • Contact
    • About Us
    © 2022 Mobility India. Designed by Roy Mediative.

    Type above and press Enter to search. Press Esc to cancel.