Tata Docomo, the unified telecom brand of Tata Teleservices Ltd., announced the launch of ‘SimplySwap’ an industry’s first mobile handset protection service exclusively for its postpay customers in Hyderabad.
SimplySwap is an unique service exclusive to existing and new Tata Docomo postpay customers which entitles those who subscribe to swap their handset with a ‘like for like’ mobile handset for any or no reason whatsoever by paying a nominal fee!! And the handset is swapped and door delivered to the customer within 48-72 hours of making the request.
As per Tata Docomo SimplySwap service, a customer who signs up within 90 days of buying a new handset; once enrolled, can simply call 040-66066141 requesting a new swap device of same brand/model. Moreover, a Tata Docomo customer can swap his handset twice during the course of a year! All swapped mobile handsets will carry a fresh warranty of six months, irrespective of how old the original device was. SimplySwap service charge consists of two elements; one is a monthly fee which is included in the customer’s regular bill and a second fee when the exchange is completed. These charges vary according to the type of device and start from a monthly fee as low as Rs 89/ with a corresponding swap fee of Rs 400/-. For complete details on the charges, subscribers can consult their nearest Tata Docomo store or simply call 040-66066141.