As you are aware, the Government of India has issued a circular on recommencing the delivery of non-essential items in Orange and Green Zones in the country. Post this Government declaration, realme is happy to announce the commencement of online orders of its products starting 4th May. The brand has started online sales of its smartphones and accessory products through online channels which include realme.com, Flipkart, and Flipkart, and Amazon. Meanwhile, the offline channels in green and orange zones have resumed operations complying with Government directives.
We have been receiving a massive amount of orders online since Sunday midnight and will be able to meet the current demand through our inventory stocks till the factory reopens. The brand has approached the State Government to get necessary approvals for reopening limited production lines with measures to ensure the safety of our employees. If we receive the approval, our factory’s primary task will be on producing the new Narzo series and the popular existing models including realme 6 series.
Also, the service centers in Green Zones and Orange Zones are gradually starting operations in accordance with the respective State Government advisory and guidelines. For the warranty of realme products which expired during the whole lockdown period, we have decided to extend it till June 30th.
Finally, we want to reinstate that realme along with partners will ensure strict social distancing precautions while operating and making sure that the orders are delivered safely to the customers. realme has also procured necessary permissions for the vehicles to pick up goods and steps are taken to ensure proper supply to the customers.