In order to offer a quick and convenient service to the consumer, the service team requests for the invoice as the proof which expedites the process in terms of reaching out to the specific partner and taking appropriate action for the case. This is an industry wide practice in order to determine the duration of the warranty. In case of invoice being missing, team Asus resolves it through tracking the manufacturing dates. As the case reaches the factory, thus involves few more days.
This process has been designed in order to provide service even when the reference details aren’t available in order to resolve the user’s concern. With Invoice being available, team is able to contact trace the reseller and assist the consumer on immediate basis.
Asus post sales services are in line whether purchased online or offline and the company has entire mechanism to ensure assistance to the consumer. Team Asus has always believed in servicing the consumers in best of its capacities.
As highlighted for Nexus 7 2012, it has been a critically acclaimed product with numerous awards. Our assistance team is in place to help any user in case of facing concerns regarding the product. The device has 3847 ratings on Flipkart and 1396 reviews with an overall rating of 4.6 stars which is one of the highest in this category. Furthermore, out of a total of 1262 certified buyer reviews, 45 have provided 1/2 stars while 1174 have provided 4/5 stars to the product.
